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Project Assistant Diplomatic Liaison

IOM the Netherlands is looking for an enthusiastic team player to join the AVRR Project Coordination and Liaison Unit


Position Title Project Assistant Diplomatic Liaison
Duty Station The Hague, IOM The Netherlands
Classification General Service Staff, Grade G5
Type of Appointment One Year Fixed term contract (with possibility of extension)
Estimated Start Date 1 May 2023
Closing Date 2 April 2023
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners.
IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.


IOM in the Netherlands has been the main implementer of Assisted Voluntary Return and Reintegration (AVRR) activities since 1992. During the past decades AVRR has evolved to cover the full range of IOM support: 1) pre-departure support, including assistance tailored to the needs of migrants in situations of vulnerability, facilitating travel documentation; 2) travel assistance; and 3) post-arrival assistance and reintegration.

Three operational teams in the Netherlands and IOM colleagues in the countries of return, cooperate closely together to ensure safe and dignified voluntary return. In addition, IOM the Netherlands works with different partners, including medical professionals and airlines, following up on their expertise.

Under the overall supervision of the Chief of Mission (CoM) in The Hague and direct supervision of the Head of Unit AVRR Project Coordination and Liaison and, in close collaboration with relevant units at IOM The Hague and different governmental partners, the successful candidate will be responsible and accountable for the liaison with diplomatic representations and coordination of the relevant return processes.

Core Functions / Responsibilities:

  1. Liaise with diplomatic representations and maintain an optimum cooperation in the field of AVRR.
  2. Assist migrants who wish to depart voluntarily from the Netherlands with obtaining a travel document in close cooperation with colleagues from other departments.
  3. Provide up-to-date information and advice to AVRR-filed counsellors concerning the procedures and conditions for obtaining a travel document.
  4. Ensure efficient working procedures, register relevant data in the administrative systems and prepare official documents for payments.
  5. Attend internal meetings and actively signal and report on developments and trends.
  6. Provide information for internal and external reporting on the projects/project elements and for the IOM Netherlands website.
  7. Suggest improvements to and update internal AVRR-related guidelines and working processes and act as a focal point on specific topics by advising and informing AVRR field counsellors where needed.
  8. Answer inquiries and questions of third parties on AVRR-related issues in accordance with IOM rules and guidelines.
  9. Participate in relevant meetings and receptions when requested.
  10. Give presentations on AVRR and other programmes to organisations involved with the target group, diplomatic representations, other third parties and delegations visiting the Netherlands.
  11. Organize working visits and round table meetings for diplomatic relations and participants of incoming study visits.
  12. Maintain harmonized effective work relations with colleagues, other IOM missions and external partners.
  13. Perform such other duties as may be assigned.

Required Qualifications and Experience


  • Preferably a Bachelor’s degree in International Relations, International (Law), Political or Social Science or other related fields with three years of relevant professional experience,
  • Completed High School diploma from an accredited institution, with five years of relevant experience, preferably in similar roles;


  • Knowledge of Dutch asylum/migration law, procedures and policies and all parties involved in the migration process.
  • Working experience with liaising with international/diplomatic relations and officially representing an international/diplomatic organization.
  • Experience with data registration and reporting
  • Good communication and presentation skills.
  • Team-work-oriented, capacity to work independently with minimal supervision.


  • Good communication and presentation skills.
  • Team-work-oriented, capacity to work independently with minimal supervision.
  • Good interpersonal skills and ability to maintain trust and good working relationships with counterparts.
  • Ability to work well under pressure and to keep deadlines.
  • Knowledge of the United Nations system is an advantage.
  • Good computer knowledge in MS office packages, specifically Word and Excel.
  • Driver’s license B is an advantage


Fluency in English and fluency in Dutch is required. Fluency of French is an asset.

Required Competencies

IOM’s competency framework can be found at this link.


  • Inclusion and respect for diversity:  Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency:  Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism:  Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage:  Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated

Core Competencies – behavioural indicators level 1

  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability:  Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.


We are looking for an enthusiastic team player with strong communication and diplomatic skills, focused on finding solutions through excellent cooperation. Most diplomatic representations are located in The Hague; residence in the city is an asset, as is fluency in French.

IOM is committed to a diverse and inclusive environment.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

The appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.

This post is subject to local recruitment; only persons holding a valid residence and work permit for The Netherlands will be eligible for consideration.

At the time of recruitment, all candidates must disclose any known relative or spouse who works for IOM. Candidates may also be required to provide documentary evidence of academic degree(s), professional licenses, and proof of no criminal records as relevant to the requirements of the position advertised.

Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM on or after 15 November 2021. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.

How to apply:

Interested candidates are invited to submit their applications (IOM Personal History Form and motivation letter) via e-mail, This email address is being protected from spambots. You need JavaScript enabled to view it. by Sunday 2 April 2023 (midnight) at the latest, referring to this advertisement, quoting VN-NL10-2023-06 – Project Assistant – Diplomatic Liaison in the subject line.

For an application to be considered valid, IOM only accepts duly completed applications in English.

Only shortlisted candidates will be contacted.

Download Personal History Form